The Sofa Guarantee

SOFAS & ARMCHAIRS
10-Year Structural Warranty On Bespoke Sofas ONLY
To show we have full confidence in the quality materials and build of our products, our 10-Year Structural Warranty covers the formative features of our furniture across multiple ranges. From sofa frames, bed frames, timber, joints and springs, these key elements are all brought under this protection, to provide you with the best customer and user experience possible, even in the years that follow your purchase.

SOFAS & ARMCHAIRS - Recliner Sofas ONLY
Our 12-Month Component Guarantee covers the following:
Adjustable seating
Recliner mechanisms
Coverings
Stitching
Electric motors/ PLEASE NOTE- USB Ports on Sofas are not covered under guarantee. There are too many factors with copy charging leads, over heating from a copy lead and many other instance where the port can be damaged, not intentionally, but is done.

We will always try our upmost best to remedy any problem, so please allow us a little time to make sure everything is perfect for you.

PLEASE NOTE: In the event of a problem with your sofa/s, we will appoint an independent expert company to go to your location and examine the sofa/s. They will assess if there is a manufacturer defect or it has been normal family or indeed pet' wear and tare! Their report is final and will serve both parties to the direction of resolve.